F.A.Q.


 
  • Where are the sunglasses made? We hand-make all of our frames at our workshop in Dublin, CA. Our lenses are made in Italy.
  • Where do you ship? In order to reduce emissions related to transport, we only ship within the united States.
  • How do I send my used sunglasses back to be recycled? Click here to recycle your sunglasses. We'll send you a free shipping label and you can send the sunglasses back to us in any condition. 
  • What exactly happens to the sunglasses that are sent back to be recycled? We take the frames and shred them into small pieces of plastic. That plastic is then entered back into production to create new sunglasses. We work with recycling partners to responsibly recycle the lenses and hinges. 
  • How do I see my Cocoplum Credit? Once we receive your sunglasses, Cocoplum credit will be added to your profile. To see your balance, log into your profile, go to My Account, and click on the button that says "View Cocoplum Credit". If you don't have a profile created at the time we receive your sunglasses, we will send you an email with your store credit in the form of a promo code.  
  • What is your return policy? We accept returns that are initiated within 14 days of delivery. Products must be returned in their original condition and packaging. Your return will be credited back to the original form of payment. A $7 return shipping fee will be deducted from your refund. To initiate a return please email hello@cocoplumco.com.